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Warranty Policy

All items sold by Investline Sdn Bhd are warranted solely by the manufacturer / distributor. All items needing repair could be sent to us for processing and we will assist to send to respective manufacturer / distributor. In the event that customer choose to send in warranty claim items, customer will be responsible for paying all shipping charges. Warranty card (if applicable) and sales slip or purchase receipt must accompany all items.

 

Investline Sdn Bhd is not liable for lost or damage results from return shipment.

Investline Sdn Bhd is not liable for the time length manufacturer/distributor takes to perform warranty service.

Investline Sdn Bhd is not liable if the manufacturer/distributor fails to perform warranty service.

 

All used equipment sold by Investline Sdn Bhd has a 30-days warranty.


Investline Sdn Bhd will not be responsible or liable for any consequential or incidental damage resulting from the sale or use of any products purchased from us. If you are unsure on how to operate any of our products, drop by our shop and our friendly staff will be happy to assist. Investline Sdn Bhd's liability is only limited to the monetary value of the products bought from us, with a cap of RM2,000.


Warranty Registration

Some products may require online registration before warranty is granted. Please make sure to register these items upon purchase to avoid void warranty. Investline Sdn Bhd will not register on behalf and this responsibility lies solely on the buyer. Investline Sdn Bhd will not be held accountable if the product warranty has been voided.


To send in warranty claim items, please drop by or ship to:

Investline Sdn Bhd (156422-V)

Lot 2, Ground Floor, Kota Kinabalu Chinese Chamber of Commerce Industry Building

No.3, Jalan  Laiman Diki, Kg. Air

88000 Kota Kinabalu, Sabah, Malaysia.

Tel: +6088-225303